Shipping & Payment

Payment Methods

Orders can be paid using two payment methods:

Credit or Debit Card

When selecting card payment, customers are automatically redirected to a secure payment gateway where they can conveniently complete their purchase online.

We accept the following payment cards:

• VISA

• Mastercard

• Maestro

All card payments are processed through a secure payment system.

Bank Transfer

When choosing bank transfer, customers will receive an email containing complete payment instructions after the order has been confirmed.

The email includes:

• Domestic payment details

• International payment details

• Order number

• Payment reference number

• Total order amount

For international payments, the following information is also provided:

• IBAN

• SWIFT/BIC

• Bank name

Orders are dispatched after payment has been received.

Shipping Information

We deliver orders throughout the Czech Republic and the European Union using trusted shipping partners.

Shipping Within the Czech Republic

Shipping within the Czech Republic is provided FREE OF CHARGE via Zásilkovna.cz, allowing customers to select their preferred pickup point or Z-BOX location.

Orders may also be shipped through our contracted carriers via the Zaslat.cz platform.

By prior arrangement, we can also provide personal delivery for selected orders.

Shipping Within the European Union

International orders are shipped throughout the European Union via our contracted logistics partners.

Shipping costs may vary depending on the destination country and the size of the order.

Age Verification (18+)

The sale of alcoholic beverages is permitted only to persons aged 18 years or older.

Customers may be asked to provide proof of age when completing an order, before receiving a shipment, or upon delivery.

Age verification may be carried out by:

• GrRUM Distillery

• Contracted couriers or delivery services

Important Information

• All prices are inclusive of VAT.

• Product availability is displayed directly on individual product pages.

• Customers are kept informed about the status of their order via email or telephone.